The security of your digital identity relies on shared vigilance. Here are the best practices to follow for peace of mind:
Protect your personal access
- Never share your codes or passwords: TrustMe support will never ask you for this confidential information.
- Secure your smartphone: always use passcode, fingerprint (Touch ID), or face (Face ID) locking.
Stay alert to fraud
- Check authenticity: make sure you’re using the official TrustMe app or legitimate portals (such as FranceConnect) before entering your data.
- Watch out for phishing: be wary of suspicious emails, texts, or calls asking you to click a link to “unlock” your account.
Keep your documents secure
Your ID documents are sensitive. Once registered in TrustMe, they’re protected. Avoid keeping photos of your documents in your phone’s gallery.